SUMMARY

Responsible for the delivery of merchandise to customers within the expected time parameters.

KNOWLEDGE, SKILLS, AND ABILITIES

High School or equivalent and 1+ year of safe commercial driving experience (class A or B CDL). Strong attention to detail, organizational skills and the ability to problem solve and prioritize work. Excellent communication skills. Must be able to maintain a current DOT Medical Certification and comply with all DOT regulations as required. Ability to bend, stoop, climb, twist, stand, and lift between 60-100 lbs while loading and unloading delivery truck at each stop (15-30 stops per day). Ability to sit and drive for extended periods of time.

• Deliver merchandise according to pre-determined route.
• Unload correct merchandise and check order, noting any corrections.
• Complete all assigned reports and paperwork at the end of day.
• Communicate with Manager any system or documentation problems identified throughout the day.
• Pick-up returned merchandise per return authorization.
• Comply with all DOT safety and documentation regulations.
• Perform safety and housekeeping duties as they pertain to Edward Don & Company and OSHA standards.
• Effectively communicates to customers and all levels of staff.
• Perform other duties as assigned.

QUALIFICATIONS

Education

• Degrees/Certificates Minimum Required:
• High School or GED or equivalent

Experience

• One-year route delivery experience or applicable background driving a straight truck
• Valid Commercial Driver's License - Class B (Class A preferred)
• Must be able to read and understand English.

Skills

• Operate vehicle in a variety of traffic and weather conditions.
• Meet or exceed minimum productivity levels established by the Company.
• Meet or exceed established cases per error goals
• Demonstrate strong customer relations and problem resolution skills.
• Effectively plan and organize work activities independent of direct supervision.
• Develop a good working knowledge of product and inventory control techniques and procedures.
• Maintain ongoing inter-department communications related to routing, safety, and customer relations.
• Proven ability to communicate articulately and perform simple arithmetic (Experience in handling money preferred)
• Building Customer Loyalty
• Managing Work
• Adaptability
• Building Trust
• Follow-up
• Communication

OTHER INFORMATION

• Frequent lifting of product up to 50 lbs. during the shift, infrequent lifting to 80 lbs.
• Must be able to climb on and off the box of the truck.
• Frequent bending, squatting, pushing, and pulling.
• Must be able to work in confined spaces.