Job Description

Parking Ops Enforcement Supervisor 2

Location: UC Santa?Cruz Main Campus | Job ID: 83750

JOB POSTING

How to Apply

For full consideration, applicants should attach their resume and cover letter when applying for this opening. If you need guidance or are experiencing difficulties, review the Applicant Resources on our website.

Initial Review Date (IRD)

All applications submitted by 11:59?pm on the IRD will be routed to the hiring team for consideration: 2/9/2026 . Missed IRDs are still accepted if requested by the hiring team, but must be submitted via the job portal.

About UC Santa Cruz

UC?Santa?Cruz is a public university that combines the experience of a small liberal arts college with the depth of a major research university. It is known for its unconventional, innovative spirit.

Department Overview

Transportation and Parking Services (TAPS) supports campus academics, research, and public service by providing and managing access to UC?Santa?Cruz and overseeing the planning, design, and operation of parking, transit services, and bicycle/pedestrian circulation.

Job Summary

Supervises and coordinates the work of parking operations and enforcement staff. Directs subordinates to complete assignments using established guidelines, procedures, and policies.

Appointment Information

• Budgeted Salary: $95,250 / Annually (commensurate with skills, qualifications and experience)
• Benefits Level: Full benefits
• Schedule: Full?time, 40?hours per week, Mon?Fri, day shift
• Classification: Career appointment
• Union Representation: Non?represented
• Job Code Classification: PARKING OPS ENFORCEMENT SUPV?2 (004566), Grade?22
• Travel: Never or Rarely

Job Duties

40% Supervision

• Provide leadership to parking services professionals, ensuring safe and effective deployment.
• Hire staff, evaluate performance, delegate daily operations, recommend reclassifications/pay increases, and initiate performance management.
• Develop policies and procedures with campus departments and state agencies.
• Serve as liaison to residential safety and security services, overseeing parking policy enforcement and traffic management.
• Conduct regular meetings with direct reports and maintain staff knowledge of parking regulations and campus layout.
• Ensure compliance with applicable policies, including California Vehicle Code and UCSC Traffic & Parking Code.
• Drive University vehicles as required, following all applicable laws.
• Promote safety at work and report any accidents or injuries.

25% Program Development and Training

• Develop and implement training manuals, SOPs, deficiency reports, and other materials for enforcement staff.
• Enhance business processes, incorporating best practices and customer feedback.
• Schedule maintenance or replacement of key equipment and train new employees.
• Assist in planning and executing event parking and traffic management.
• Analyze costs and resources, collaborate with TAPS Business Manager, and review data for trends.
• May oversee operational budgets.

35% Administration

• Collaborate with campus police, IT professionals, and other stakeholders.
• Handle escalated complaints, public relations issues, and parking facility improvements.
• Create maintenance plans for striping and curb markings.
• Implement pay?by?app expansions and monitor field operations.
• Participate in budget preparation and analyze data for trends.
• Travel to meetings and training as required.
• Perform other duties as assigned.

Required Qualifications

• Bachelors degree in a related field or equivalent experience/training.
• Broad working knowledge of parking policies, enforcement, events, and public administration.
• Demonstrated skills in employee supervision and HR administration.
• Excellent interpersonal, customer service, and communication skills.
• Leadership skills to motivate and inspire staff.
• Strong knowledge of parking enforcement practices.
• Organizational skills to structure operations effectively.
• Ability to manage multiple priorities and meet deadlines.
• Conflict resolution skills in a high?volume environment.
• Ability to explain complex policies to diverse audiences.

Preferred Qualifications

• Familiarity with UCSC campus and parking systems such as ParkMobile.
• Knowledge of UC/UCSC policies and procedures.
• Familiarity with MUTCD standards.
• Public sector experience in parking and transportation.
• Knowledge of federal, state, and local codes.

Special Conditions of Employment

• Must pass a pre?employment criminal history background check.
• Must pass the employment misconduct disclosure process.
• Must possess a valid California drivers license and participate in the DMV pull?notice program.
• Physical requirements: walking multiple nightly rounds, climbing stairs, working in wilderness conditions, exposure to rugged terrain, insects, wildlife, chemicals, and inclement weather.
• Must walk, lift up to 60?lb., work variable schedules, evenings, weekends, and respond to emergencies after hours.
• Role identified as Campus Security Authority (CSA); must report crimes and incidents as required by the Clery Act.
• Must complete required training and comply with the UC vaccination policy.
• Mandated Reporter for child abuse and neglect; must report as required by CANRA.
• Must manage sensitive information with discretion and safeguard confidentiality.

Misconduct Disclosure Requirement

This position requires disclosure of any final administrative or judicial decisions, misconduct allegations, or related proceedings within the last seven years.

Safety Statement

All UCSC employees must understand and follow job safety procedures, attend required health and safety training, promote safety, and report accidents promptly.

Notice of Availability

Annual Security and Fire Safety Report (ASFSR) is available on the UCSC website. A paper copy can be requested by contacting the UCSC Police Department.

EEO/AA

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti?Discrimination Policy.

Applicant Process Reminder

Use the UCSC online application portal to view the full job description and submit materials. All documents must be submitted via the Staff Employment Opportunities website. Contact 831?459?2009 for accommodation requests. UC?Santa?Cruz remains an Equal Opportunity/affirmative action employer.

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