Job Description

Burlington, United States | Posted on 11/12/2025

• Department Name Fiber Design Construction
• Industry Telecommunications
• City Burlington
• Country United States
• State/Province Washington

About Us

We're building the fibernetwork you deserve. Consistently fast, refreshingly straightforward and givingyou control. From our home base in Kirkland, Washington, we're connecting overone million homes and businesses across the states we serve with fiber internet that works the way it should. No gimmicks, no gotchas. Internet shouldnt get in the way of life: it should make it better.

Job Description

Last day for internals is 11/19/2025.

$17.24 to $40.19 hourly DOE

sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth and

At Ziply Fiber, our mission is to elevate the connected lives of our communities every day. We are delivering the fastest home internet in the Northwest, with a focus on areas traditionally underserved by mainstream internet companies. And as our state-of-the-art fiber network expands in WA, OR, ID and MT, so does our need for team members who can help us grow and realize our goals.

We may be building internet, but we are reaching real people. We strive to build relationships and provide customers and communities with refreshingly great experiences.

We emphasize our values in all our interactions:

• Genuinely Caring: Our customers and colleagues are people, and quite possibly our neighbors. We put ourselves in their shoes and give them our full attention.
• Empowering You: We empower our customers to choose the products that best meet their needs, and we support our employees to implement solutions that elevate the experiences of our customers and coworkers.
• Innovation and Improvement: We always look for ways to make the experiences of our customers and each other better.
• Earning Your Trust: We earn trust by communicating simply and transparently as real people, not as a corporation.

Job Summary

The Senior Construction Technician is responsible for initiating and building customer relationships, while providing technical solutions through our products and services. As brand ambassadors of Ziply Fiber within our communities, this position will bring excellent customer service and technical expertise to resolve telecommunication issues.

Essential Duties and Responsibilities

• Utilize test equipment to install products and isolate trouble effectively.
• Support, install, and repair company products by providing Ziply Fiber services.
• Install and maintain inside wiring for residential/business broadband (HSI/Video) service.
• Install Central Office and B-box junctions as required for broadband continuity, digital subscriber carriers and associated broadband equipment, such as DSLAMS (Digital subscriber line access multiplexer), Residential Gateways and HSI (High-Speed Interface) business class routers.
• Install wireless home networking equipment; will include FTTH (Fiber to the House).
• Use and understand automated Dispatch equipment (i.e., handheld terminals), read and understand broadband service orders and trouble tickets, and the use of appropriate broadband
• Effectively use preventive maintenance program by rebuilding aerial/buried/underground cables.
• Effectively use Ziply Fibers internal programs and dispatch programs to complete assignments.
• Navigate web, set up Business/Residential computer(s) and demonstrate applications to customers.
• Read and interpret Outside Plant drawings.

Qualifications

• High school diploma or equivalent required.
• Experience with Fiber Optic construction and maintenance, transmission/noise isolation, sealed plant repair and/or operation of all types of heavy equipment.
• Five (5) years of experience in telecommunications installation and maintenance is preferred.
• Additional equipment certification/licensing/experience is preferred (i.e., Nortel, DMS10, ADTRAN, AFC/Tellabs, Calix, Go Digital, Acetelis, Pair Gain, Multiplexers, Seiscor/Pulsecom).
• Demonstrated knowledge of all types of splicing activity, cable, and safety test equipment and/or use of all types of cable construction equipment.
• Basic AC/DC Theory.
• Possession of a valid CDL drivers license is preferred.
• Must have and maintain a valid drivers license, auto insurance, and satisfactory driving record.
• Must complete a pre-employment drug screening.

Knowledge, Skills, and Abilities

• Ability to climb, work aloft, and in close spaces.
• Ability to remain calm in high stress situations and demonstrate good judgment.
  
• Active listening, decision making, and problem-solving skills.
• Ability to communicate effectively verbally and through written communication.
• Ability to Interpret a multitude of written, oral, and diagnostic form instructions over a short period of time and be capable of executing those instructions with accuracy.
• Ability to read and understand road maps, discern street signs, and address numbers.
• Ability to understand and interpret outside plant prints/designs and symbols.
• Ability to use and proficiency of all equipment related to cable/fiber splicing.
• Ability to operate equipment to perform the essentials functions of the job (i.e. various splicing tools, test equipment, telephone, computer/laptop, company vehicle, backhoe, cable plow, megger, ohmmeter, pusher, 3M modular splicing unit, locator, DAVAR test equipment, line truck, semi-truck, trailers, CSU and/or aerial devices, various hand/power, splicing and testing tools, shovel and rake, transmission, noise and isolation equipment, attenuation test sets, OTDR, fusion splicing and mechanical fiber splicing tools).
• Simple and complex mathematics skills.
• Ability to be unaffected by flashing lights and strobes.
• Ability to always maintain a professional manner and appearance.
• Ability to drive on behalf of the company in a safe and responsible manner.

Work Authorization

Applicants must be currently authorized to work in the US for any employer. Sponsorship is not available for this position.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Essential and marginal functions may require maintaining the physical condition necessary for bending, stooping, sitting, walking, or standing for prolonged periods of time; most of the time is spent sitting in a comfortable position with frequent opportunity to move about. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work is primarily a modern office setting.

At all times, Ziply Fiber must be your primary employer. Unless otherwise prohibited by law, employees may not hold outside employment nor be self-employed without obtaining approval in writing from Ziply Fiber. In holding outside employment or self-employment, employees should ensure that participation does not conflict with responsibilities to Ziply Fiber or its business interests.

Diverse Workforce / EEO

Ziply Fiber is an equal opportunity employer. Ziply Fiber will consider all qualified candidates regardless of race, color, religion, national origin, gender, age, marital status, sexual orientation, veteran status, and the presence of a non-job-related handicap or disability or any other legally protected status.

Ziply Fiber requires a pre-employment background check as conditions of employment. Ziply Fiber may

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