Job Description

Job Description

Job Description

Seeking an elite trainer/technician to support and drive field success

SafeStreets is always evolving – and 2025 is no exception!

We’ve launched the most competitive compensation plan in the industry, providing our Smart Security Pros (SSPs) with more ways to earn, grow, and lead. We’re now seeking a top-tier Trainer/Technician to help develop talent, provide hands-on field support, and deliver excellence.

Our mission:

At SafeStreets, our SSPs are at the heart of what we do: delivering unmatched 5-star service that makes every customer feel truly valued. One home at a time, we’re redefining the standard in smart security.

In this role, you’ll be the first face customers meet. You’ll not only enhance safety and peace of mind, but also play a vital part in our field team’s growth through effective training and leadership.

Why this role stands out: No cold calling. No door-to-door sales.

Our Inside Sales team sets in-home appointments with pre-qualified customers already interested in ADT smart security. Your focus? Guide them through their options, design a custom solution, and ensure a seamless installation experience.

Thinking about a career shift?

We welcome high performers from military, corporate, trade, and service backgrounds. With structured training and a proven support system, many have transitioned into high-earning careers with SafeStreets—and you can too.

What you need to qualify:

We’re looking for a strong trainer with a proven sales track record, excellent communication skills, and a passion for customer care. If you’re driven to help others and committed to safety and performance, this could be the perfect fit.

We provide:

• Comprehensive paid training
• Tools and equipment
• Ongoing support
• Pre-set appointments—no prospecting required

Compensation & incentives:

• Potential Sign-On Bonus: Available after 90 days, based on qualifications
• Elite Trainer Pay: Earn an additional $800–$2,000/month for training new hires
• Uncapped Sales Commissions: Average of 25%, leading the industry
• High Earnings Potential: 30%+ of our field earned $100K+ in 2024
• Enhanced Mileage Pay: Starts nearly 3x earlier than past plans
• Paid for Performance: Get compensated for every install action
• Same-Day Install & Holiday Bonuses: Immediate income boosts
• More Upgrade Commissions: Earn more per job
• Doubled Referral Bonuses: Bring in talent and get rewarded
• Doubled Loyalty Bonuses: Earn more as your career grows

Additional benefits:

• Competitive base pay + generous, uncapped commission
• Company-provided equipment and select tools
• Flexible, remote-friendly schedule
• Full benefits: Medical, Dental, Vision, Life Insurance, and 401(k)
• Career development and advancement opportunities

Responsibilities include:

• Designing customized smart security solutions
• Delivering top-tier customer experiences
• Installing, troubleshooting, and demoing ADT-monitored systems
• Training and mentoring new team members in the field

Qualifications:

• Previous training experience
• Strong sense of ownership and accountability
• Outstanding interpersonal, communication, and negotiation skills
• Reliable vehicle and valid driver’s license
• Auto insurance (minimum 100/300/100 coverage)
• Smartphone or tablet for system use and reporting

Health & safety:

Your safety matters. PPE provided (or stipends available) to ensure technician protection in the field.

Physical requirements:

• Ability to lift 30–50 lbs and work overhead
• Comfortable in tight spaces (attics, crawl spaces)
• Capable with ladders and power tools

Equal opportunity employer

SafeStreets is proud to be an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, and business needs. We do not discriminate on any protected basis.

Applicants have rights under Federal Employment Laws:

• FMLA – Family and Medical Leave Act

• EEO – Equal Employment Opportunity Act

• EPPA – Employee Polygraph Protection Act

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