Job Description

Job Description

Job Description

Lead wellness experiences that renew, restore, and inspire our guests.
About Us:

Open Position | Full-Time | On-site - Whitwell, TN

Bolt Farm Treehouse is an award-winning, mountaintop retreat & spa in Tennessee. We create unforgettable experiences in nature-immersive settings, providing a sanctuary for deep connection and renewal and enabling people to realize their fullest potential. We blend million-dollar views, one-of-a-kind accommodations, and top-tier hospitality to offer premier wellness retreats and romantic getaways where guests can celebrate life’s key moments and reconnect with what truly matters. We strive to be the #1 retreat in America for strengthening relationships, impacting 100,000 people annually through transformative experiences. We cultivate a positive, drama-free workplace where every team member feels valued, supported, and inspired for personal and professional growth. Our team, driven by love and a strong work ethic, creates a positive impact on the world. Meaningful work. Meaningful relationships.

• Best is the Standard – Excellence is the only standard.
• All-In – Commit fully, take ownership, and give your best.
• Move Fast – Speed and efficiency drive success.
• Wow Every Guest – Create exceptional experiences that leave a lasting impact.

As Spa Director, you will lead the inception and day-to-day operation of our spa, creating unforgettable experiences that embody the spirit of luxury, wellness, and nature. Your leadership will set the standard for excellence and guest satisfaction in this transformative environment.

• Competitive Salary & Incentives : Be rewarded for your leadership and success.
• Innovative Environment : Join a brand setting new standards in luxury outdoor hospitality.
• Wellness Lifestyle : Align your career with a company that values wellness and nature.
• Growth Opportunities : Professional development within a fast-growing company.
• Creative & Supportive Culture : Work in a collaborative environment that encourages innovation.

• Strategic Leadership : Develop and execute the vision for the spa, ensuring alignment with Bolt Farm Treehouse's ethos of luxury, wellness, and sustainability.
• Operational Excellence : Oversee day-to-day spa operations, integrating smart technology and automation to enhance guest experiences.
• Team Development : Recruit, train, and motivate a high-performing team, fostering a culture of excellence and growth.
• Guest Experience : Curate a luxurious and restorative spa menu that provides guests with unforgettable and unique experiences, ensuring high guest return rates.
• Financial Management : Manage the spa's finances, maximizing profitability while upholding the highest standards of luxury.

• Proven experience as a Spa Director or in a leadership role in a luxury spa environment.
• Strong passion for wellness, hospitality, and creating transformative guest experiences.
• Business acumen with a track record of financial management and profitability.
• Exceptional leadership skills and the ability to recruit, inspire, and develop a team.
• Tech-savvy, with a focus on using smart technology to improve operational efficiency and guest satisfaction.
• Excellent communication and interpersonal skills, with a flair for luxury service.
• Licensure as an aesthetician or massage therapist is preferred but not required.
  

Position Type : Full-time
Location : Whitwell Mountain, TN 37397

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