Job Description

Job Description

Job Description

Overview

The incumbent in this position is responsible for steward and cleaning operations, ensuring restaurants are supplied with clean dishes and silverware according to business needs.

Responsibilities

ESSENTIAL FUNCTIONS:

(These functions are inteded as a general illuatriation of the work performed in this job classification and are not all inclusive for this position)

• Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Sacramento their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
• Works as a member of a dishwashing crew ensuring soiled items are placed in proper racks or containers which carry them through a dishwashing machine.
• Inspects, removes, and properly stores all clean items from the dishwashing machine.
• Washes steam kettles, tilt fryers, and food preparation equipment too large to put in dishwashing machines.
• Supplies dishware to food preparation stations as needed; removes soiled dishware and cooking equipment from food preparation stations.
• Keeps work area (floor, machine, shelving, carts, etc.) clean at all times.
• Performs miscellaneous duties, such as polishing silver, working in store room and preparing for banquets, special events, etc., as assigned.
• Attend and participate in meetings, completing follow-up as assigned.
• Perform work regularly and predictably.
• Other duties as assigned.

Qualifications

EDUCATION AND /OR EXPERIENCE REQUIREMENTS:

(Related education and experience may be interchangeable on a year for year basis)

This knowledge and these abilities are typically acquired through a minimum of one-year progressive experience within the Stewards’ Department.

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):

• Must obtain and maintain valid licenses / certifications per Federal, State and ERGC Gaming regulations.
• Must successfully pass background check.
• Must successfully pass drug screening.
• Must be at least twenty-one (21) years of age.
• Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours.

KNOWLEDGE OF:

• Pertinent federal, state, and local laws, codes, and regulations.
• All operations of the Stewards’ Department.

ABILITY TO:

• Communicate clearly and concisely, both orally and in writing.
• Be flexible to work varying shifts and time schedules as needed.
• Deliver programs which create a service level of excellence for internal and external guests.
• Ability to communicate effectively with all levels of employees and outside contacts.
• Review and comprehend all necessary documentation.
• Inspect and maintain all areas for which responsible.
• Stock and retrieve supplies as needed.

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