Job Description
Get to know Summit Pacific Medical Center: Your trusted partner in Health and Wellness, Summit Pacific is a vibrant and expanding public hospital district that operates a Critical Access Hospital with a Level IV trauma designation, three rural healthcare clinics, and a seven-day-a-week urgent care clinic. Our vision is "Through Summit Care, we will build the healthiest community in the Nation." Our hospital is unique due to its size and accessibility. We pride ourselves on our ability to give patients quick access to a provider.
- Critical Access Hospital
- 24/7 Emergency Department
- Level II Cardiac Center
- Level III Stroke Center
- Level IV Trauma Care
To learn more about Summit Pacific, visit
Pay Range (depending on experience): $50.25 - $77.26
Overview Lead a multidisciplinary informatics team that supports, implements, and optimizes Epic clinical and business solutions to improve patient care, operational performance, and regulatory compliance. Combine deep Epic application knowledge, strong people leadership, and project delivery skills to translate clinical and operational needs into scalable technical solutions.
Key Responsibilities - Team leadership and development: Supervise a team of Epic clinical and business informaticists; hire, mentor, set goals, conduct performance reviews, and develop career pathways.
- Program management: Plan, prioritize, and oversee multiple concurrent Epic projects and operational enhancements from intake through deployment and post-live stabilization.
- Clinical and business strategy: Partner with clinical leaders, operations, revenue cycle, finance, and IT to define informatics priorities that align with organizational strategy.
- Solution design and governance: Lead requirements gathering, build/design reviews, configuration oversight, and decision-making within established governance structures.
- Epic domain ownership: Ensure best-practice configuration, workflows, build standards, and documentation across assigned Epic modules (e.g., Ambulatory, Inpatient, Orders, Scheduling, Revenue Cycle).
- Change management: Coordinate training, communications, and adoption plans; measure adoption and drive continuous improvement.
- Quality, safety, and compliance: Ensure informatics solutions support patient safety, privacy, regulatory, and accreditation requirements.
- Budget and vendor oversight: Contribute to budget planning, manage vendor relationships, and ensure fiscal stewardship for informatics initiatives.
- Metrics and reporting: Define and track KPIs for system performance, project delivery, user satisfaction, and clinical/operational impact; present outcomes to leadership.
- Incident and escalation management: Oversee complex incident resolution, triage build issues, and serve as escalation point for system or workflow problems.
Required Qualifications - Education: Bachelor's degree in Nursing, Health Informatics, Computer Science, Information Systems, Healthcare Administration, or related field.
- Experience: Minimum 5-7 years of progressive informatics experience with at least 3 years supervising clinical or technical staff and leading Epic-focused projects.
- Epic experience: Demonstrated hands-on experience with Epic implementations, upgrades, and optimization across clinical and business modules.
- Technical knowledge: Solid understanding of clinical workflows, interfaces, reporting tools, and Epic build/configuration principles.
- Leadership skills: Proven ability to lead cross-functional teams, influence stakeholders, and manage competing priorities.
- Communication: Excellent verbal and written communication skills with experience presenting to executive leadership.
- Regulatory understanding: Knowledge of HIPAA, meaningful use/QPP, and other healthcare regulatory requirements.
Preferred Qualifications - Advanced degree: Master's in Nursing Informatics, Health Informatics, MBA, or related discipline.
- Certifications: Epic certification(s) relevant to supported modules; Certified Professional in Healthcare Information and Management Systems (CPHIMS) or ANCC Informatics Specialist preferred.
- Clinical background: Current or prior clinical licensure (RN, NP, PA) or strong clinical experience.
- Project management: Formal project management training or PMP certification.
- Data/analytics skills: Experience with Epic reporting tools (Clarity, Reporting Workbench, Cogito, Kaleidoscope) and basic SQL knowledge.
Core Competencies - Strategic thinking: Translate clinical and operational needs into long-term technical roadmaps.
- Change leadership: Drive adoption through stakeholder engagement, training, and measurement.
- Problem solving: Analyze complex issues, design practical solutions, and monitor outcomes.
- Collaboration: Build productive relationships across clinical, operational, and IT teams.
- Attention to detail: Maintain configuration integrity, documentation quality, and governance adherence.
- Adaptability: Navigate evolving priorities in fast-paced health care environments.
Measures of Success - Project delivery: On-time and on-budget completion of Epic projects and enhancements.
- Adoption: Measurable improvement in user adoption, reduction in workarounds, and decreased support volume.
- Quality impact: Improvements in clinical quality metrics and reduction in safety events attributable to informatics interventions.
- Stakeholder satisfaction: High satisfaction scores from clinical and operational partners.
- Team health: Low turnover, clear career progression, and strong team engagement scores.
Working Conditions and Reporting - Reports to: Director of Informatics & Technology.
- Work environment: Position based on-site with travel to satellite locations as needed.
- Travel: Occasional travel to other sites or vendor meetings as required.
- Compensation: Competitive salary and benefits commensurate with experience.
Work Shift: Exempt Staff
Working Location: Elma, Washington
Benefits: Our uniquely designed benefits are here to support you and your family in staying well, growing professionally and achieving financial security!
We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities.
Benefits offered by SPMC:
- Competitive Compensation
- Medical
- Prescription
- Dental (including Orthodontia)
- Vision
- Healthcare FSA and daycare FSA
- Daycare subsidized benefit
- Life Insurance
- Accidental Death and Dismemberment (AD&D)
- Short- and long-term disability
- Generous employer 403b match contributions for retirement
- 457 retirement account for additional funds
- Employee Assistance Program (EAP)
- Tuition reimbursement
- Smoking Cessation Assistance
- Employee Wellness Program
- Employee Committees to participate in such as Spirit Team
- Beautiful on-site gym for employees
- Instructor led fitness classes for employees, including Yoga, Kettlebells and Bootcamps
- Walking trails on site
Additional Information: - Summit Pacific is a vibrant and expanding nonprofit public hospital district serving east Grays Harbor County, Washington. Founded in 1982, Summit Pacific now operates three locations comprised of a critical access hospital, primary care clinics, an urgent care clinic and range of ancillary and specialty services.
- Far enough to have privacy and enjoy the small-town lifestyle, yet close enough to have the benefits of the city. There are many year-round recreational activities in and around Grays Harbor such as:
- Hiking/ walking trails - whether you're looking for short easy walking trails or long hikes you can find many trails located either on site or just miles from Summit Pacific. There are many great hiking trails about an hour away at the Quinault Rainforest which is also the home of some of the largest trees in the world!
- Kayaking - There are many areas that are easily accessible and have beautiful views.
- Nature viewing - Multiple whale watching towers and tours, state parks, Olympic Game Farm (where you can feed the animals straight from your car)
- Fishing & Hunting - If you're looking for areas to hunt/ fish or looking for guided tours this is a great area! Westport is just 42 miles away with many opportunities to catch or buy fresh fish off the docks!
- Other activities - Multiple museums, winery, arcades, rentable mopeds, Seabrook (vacation beach town), many areas to surf for experienced surfers and surfing lessons for those who want to learn.
- Nearby colleges - Grays Harbor College is a community college located in Aberdeen with other community colleges located in surrounding areas, as well as some state colleges and universities in other areas of WA state.
Summit Pacific Medical Center is an equal opportunity provider and employer that is committed to a policy of non-discrimination on the basis of race, sex, age, religion, color, national origin, ancestry, disability, marital status, arrest and court record, sexual orientation, and status as a covered veteran. This policy covers admission and access to, and participation in, treatment and employment in the hospital's programs, activities, services, and employment.
This organization participates in E-Verify. E-Verify is a service that verifies authorization to work in the U.S. through the U.S. Department of Homeland Security (DHS) and the U.S. Department of Social Security (SSA). For further information on E-Verify contact DHS at 1-888-464-4218.
Job Tags
Temporary work, Shift work,