Job Description

Job Description

Hybrid Operations Project Manager

📍 Location: Denver, CO (Hybrid)

🕒 Employment Type: Full-Time

We’re hiring on behalf of our client , an innovative company in the automotive and outdoor adventure space, for a Project Manager focused on operations and technical process management . This role is ideal for someone who thrives on building scalable systems and driving operational excellence in a high-growth environment.

What You’ll Do

• Manage and execute operational projects across multiple teams.
• Design and implement scalable business processes and standards to support growth.
• Oversee technical operations, including troubleshooting and resolving complex product mechanics (vehicle electronics, mechanical systems).
• Utilize CRM/helpdesk platforms (Zendesk, Salesforce Service Cloud) for case management and reporting.
• Develop technical documentation and internal process guidelines.
• Collaborate with cross-functional teams to ensure alignment and timely project delivery.

Required Qualifications

• 1–3 years proven experience in project management.
• 4+ years in technical operations and process management roles.
• Strong technical aptitude for understanding and explaining complex systems.
• Expert proficiency with CRM/helpdesk tools (Zendesk, Salesforce Service Cloud).
• Demonstrated ability to lead projects and drive operational improvements.
• Exceptional written and verbal communication skills.

Preferred Qualifications

• Experience in automotive, 4x4, outdoor gear, or adventure travel industries.
• Background with automotive OEM / Parts Distributor (service, technical, accessories & parts).
• Familiarity with inventory management and logistics software.
• Experience developing internal technical training programs.
• Bachelor’s degree in Business, Operations Management, or related technical field.
• Willingness to travel frequently.
• Multilingual skills (English / Chinese / Japanese / Korean) are a plus.

JOB ID 51629

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